Contact Us
IIf you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here.
When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.
customercare@mainfactorcommerce.com
+1 215-436-8113
We do not respond to customer service inquiries via phone, please submit a ticket at the link above.
Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST
Response times are typically witin 1-2 business days.